Services We Provide

Our professional travel agents have an average of thirteen years experience in the travel industry. We also provide them with extensive and recurrent training. agent24 agents are highly skilled at offering personalized, professional, consistent customer service, and have the necessary flexibility to respond to your clients’ special needs. We are standing by ready to:

• Create or modify air, car and hotel reservations
• Provide exchanges and voids
• Advise on up-to-the-minute emergency information on flight delays, cancellations or airport conditions
• Offer queue monitoring and ticket fulfillment
• Add agency service fees to ticketing transactions
• Issue e-tickets and PTAs
• Arrange a custom greeting for your agency
• Assign a unique, toll-free number  to your agency
• Access 5 major GDSs (Apollo, Galileo, Sabre, Worldspan and Amadeus)
• Email itineraries
• Deliver VIP and Elite VIP Services

Your dedicated Account Manager and Customer Care Team also ensures prompt response time to any inquiries that you may have.

“agent24 has delivered consistency and reliability in servicing our clients’ needs after hours.  They provide a seamless transition of customer service after hours, which is essential today.  In addition, our Account Manager and Customer Service Manager are very responsive to our needs.  Not only is the service competitively priced, but we feel we receive the value-add of having dedicated representatives who work hard to provide whatever we need when we most need it.”

--Bill Sanborn
VP Operations
Travel Destination Management Group